REGULAR FLOW OF INFORMATION
Permanent and proactive technical support in the SAP Basis area ensures a stable, secure and high-performance environment. Our international team of experienced and certified Basis consultants supports our customers in all phases with a wide range of services, both nearshore and on-site or remote.
In the beginning, in our company the installation and management of the systems were dealt with by the functional consultants/consultants of the respective systems. The CRM consultant was responsible for the SAP CRM system, the SRM consultant for the SAP SRM, etc.
SAP SM37: How to monitor a background job?
In every company with several SAP systems, there is a person responsible for the complete SAP Basis topics, usually there is even a separate department for this. This person ensures the trouble-free operation of the SAP systems. The person responsible also accompanies maintenance work or upgrades and intervenes in special situations, such as poor performance. Even for companies that hand over operation of the SAP Basis to an external service provider, there are often tasks from the user and authorization management environment at this point.
Within this step, a pricing strategy is chosen. The strategy chosen must be based on the value for money. The selection shall also be justified. The price of the service will continue to be determined, as will formal decisions on clearing models and discounts. This step is less important for the SAP basis. While it is necessary to set a price for the IT products to be defined in terms of appreciation and offsetting, it does not require an elaborate pricing system. STEP 8: MARKET COMMUNICATION The step of market communication describes the way in which the respective service is advertised and how it is to be communicated with customers in this regard. It's about the communication tools that are planned, which describe the place of communication, the communication tools that describe what to advertise, and the content. These are usually derived from the target group to be applied for. For the SAP basis, the content is an essential feature of the market communication. That is, depending on the target group, information must be created and communicated. STEP 9: INTERNAL COMMUNICATION Internal communication describes how the above-mentioned aspects can also be successfully communicated internally, i.e. in the direction of one's employees.
Use "Shortcut for SAP Systems" to accomplish many tasks in the SAP basis more easily and quickly.
An expression SME-Supplier-Relationship-Management or Supplier-Management is orientated both internally (coordination with other departments) and externally (coordination and communication with suppliers).
In this regard, SAP Basis refers to all transactions, programs and objects that control the functions of the overall system.