SAP Support Links - SAP Corner

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corporate architect

As a permanent or reliable backbone

What problems our SAP Support helps

SAP Essential Business Services

Innovation and advice

Which support level suits you?

Keep systems at peak performance

SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI

PCoE (Partner Centre of Expertise) Certified

Definition SAP AMS

A lean team for digital innovation and continuous innovation cycles

SAP Message Processing

Get to know Cloud Success Services

Get an extended experience: Achieving goals through targeted guidance, enhanced support and a personalised success plan, maximising the value from your investment thanks to the help of experts

Professional customer service for your SAP applications

Outsourced SAP Support frees up IT resources

Building the foundation for your smart business

Implementation Services

SAP Support Backbone Update - What's next?

High SLA Levels

External SAP support and comprehensive service to relieve your IT

New SAP Support Connection Overview

1st Level Support

What we do for you

Customised Training Programmes

Preconfigured setup and ready-to-use business processes

Realisable value creation plan

Landscape strategy and architecture

All SAP solution landscape and deployment scenarios

Detailed Release Guide

SAP MaxAttention

SAP Base Services

End-User Support

Is that a bug or a feature?

First Level Support

SAP Essential Business Services

SAP Preferred Success

Relieve your employees

SAP's new, simplified service and support portfolio is specifically designed for the cloud

SAP SUPPORT FROM IT SUPPORTER VIEW

New SAP Support Connection Overview

Comprehensive service portfolio with clearly calculable results

SAP ENTERPRISE SUPPORT

HOW CAN YOUR COMPANY BENEFIT FROM US?

Hosting Support Services

Rapid assistance in case of shortages

Software Service for SAP (SAP BASIS)

Prioritise critical areas and roadmap for next steps

Service Manager with SAP Know-How

Implementation Support

What we do for you

SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI

The quick look at the SAP Support connection

Where do you see SAP support in 2025?

SAP Message Processing

Experts on Demand

Ensure business continuity and availability

Which comprehensive service we offer you

Continuous deployment approach monitored with DevOps

Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects

SAP LICENSING ADVISORY SERVICES - ADVANCED

SAP Support Backbone Update - What's next?

SAP SUPPORT AND MAINTENANCE

SAP Enterprise Support, Cloud Editions*:

Implementation Services

Identify areas for improvement and train the workforce for new technologies

Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements

Manage, monitor and optimise your SAP solutions and business processes

ALL FROM ONE HAND

Second-Level Support and Third-Level Support

scope of solution

Economic strength with trustworthy expertise

Rapid stabilisation of high performance solutions

SAP Support - with expertise at your side

SAP Support Portal

Outsourced SAP Support frees up IT resources

SAP HCM and SAP SuccessFactors

Find Product Documentation

Together for success

Get to know Cloud Success Services

Unified SAP support to ease the way to the cloud

Dedicated Support Teams

Innovation and advice

Service and Support Offerings

Proactive Success Critical Support

Big changes cast their shadow: What next year will bring

Increase end-user satisfaction

Development of a detailed technical infrastructure and data migration design concept

Create a Security and Compliance Roadmap

SAP Licence Support Centre

First Level Aid

New SAP support programme paves way to the cloud

WHY DO YOU NEED SAP SUPPORT

Tailored to your needs

Expert help - anytime, accurately and anywhere

Advanced support and target SLAs

SAP CERTIFICATIONS

As a permanent or reliable backbone

HPC Software Maintenance for SAP - More than SAP Support

Predictable results

Who is affected?

Managing and measuring innovation in an innovation strategy

Supports all SAP solutions

SAP Notes or Notes

Customised Training Programmes

Combination of On Premise and Private Cloud as a goal

SAP Business Journeys

What is the added value of Enterprise Support?

SAP Message Processing

Access to Customer Success Experts

Analysis Solutions and Data Management

Innovation Services

What can customers do today?

Strengthen your team's skills

Professional customer service for your SAP applications

Integrated Launch Activities

Save time with personalised support

New: SAP Transformation Hub

Consistency of technical architecture with SAP security products and solutions

Keep systems at peak performance

SAP Notes or Notes

Optional in addition to Essential and Advanced:

Managing and measuring innovation in an innovation strategy

Innovation and added value

Monitoring 24/7

COMMERCIAL & NEGOTIATION SUPPORT

2nd Level Support

Service Message

Implementation Support

Ensure business continuity and availability

Establish action plans to address risks and problems of performance, technical integrity and stability

Cyber security and compliance

Do you want to stay in touch with SAP in the future?

Exciting projects for the IT department

The quick look at the SAP Support connection

How does SAP support for hybrid platforms work in the digital age and in real time?

SAP Preferred Success

Architecture design of high-performance and diverse IT landscapes

WE TAKE CARE OF YOUR IT REQUESTS

Welcome to the SAP Support homepage !

SAP Roll Out in France

scope of solution

Flexible and individual support models

Landscape strategy and architecture

SAP Enterprise Support

Comprehensive Hybrid Operation

The concept of SAP MaxAttention

Long experience

Optimise your SAP environment today

Holistic Customer Care

What does this mean in detail?

Support Services

Knowledge transfer all the way

You are our priority!

Our SAP support gives you time and space

Economic strength with trustworthy expertise

Advanced support and target SLAs

New SAP support programme paves way to the cloud

We'll pull you out

If it burns again...

SAP Support - with expertise at your side

SAP SUPPORT AND MAINTENANCE

Access to a pre-configured demo environment enriched with sample data

Identify areas for improvement and train the workforce for new technologies

Get an extended experience

Innovation and advice

Identification of critical gaps and optimisation potential

PCoE (Partner Centre of Expertise) Certified

Defining value maps and gaining a clear understanding of value ratios

Guaranteed service levels for your operational security

Set a Target Architecture that Fits SAP's Solution Vision

Service Manager with SAP Know-How

Learn more about our three-level support process

SAP SUPPORT FROM USER VIEW

External SAP support and comprehensive service to relieve your IT

Support / Ticket Form

Optional in addition to Essential, including SAP Preferred Success:

PaaS and DevOps

Service and Support Partners

First Level Support

Collaboration with SAP Support Experts

Outsourced SAP Support frees up IT resources

Experts on Demand

Knowledge of how to integrate your current landscape with SAP Business Technology Platform

Implementation Services

Efficient and timely SAP support today

Proven secure connections and data for highly regulated industries

Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects

SAP LICENSING ADVISORY SERVICES - ADVANCED

The quick look at the SAP Support connection

How does SAP support for hybrid platforms work in the digital age and in real time?

Knowledge of how to integrate your current landscape with SAP Business Technology Platform

Exciting projects for the IT department

Proactive Success Critical Support

Tuning for high performance and scalability

Comprehensive Hybrid Operation

Management of organisational changes

SAP Application Management Services (SAP AMS)

Contact points for tracking metrics to support users and process-specific introductory metrics

Enterprise Support

Defining value maps and gaining a clear understanding of value ratios

Development of a detailed technical infrastructure and data migration design concept

Technical application support

Ensure business continuity and availability

Get to know Cloud Success Services

Combination of On Premise and Private Cloud as a goal

SAP HCM and SAP SuccessFactors

Personalised success plan to achieve the results that enable growth

Choose your Success Experience Offer

Lead preparation based on best practices for business processes, architecture, and strategies

Learn more about our three-level support process

Detailed Release Guide

We'll pull you out

Second-Level Support and Third-Level Support

Rapid assistance in case of shortages

Our support offer for you

Knowledge transfer all the way

External SAP support and comprehensive service to relieve your IT

Big changes cast their shadow: What next year will bring

Optimise your SAP environment today

You are our priority!

Tailored to your needs

Advanced support and target SLAs

Predictable results

Learn how to develop fast, flexible, and advanced cloud applications

No additional costs in Enterprise Support

Validation of technical design of on-premise, cloud and hybrid environments

Manage, monitor and optimise your SAP solutions and business processes

Did we arouse your interest in support on demand?

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