Tools for SAP experts
Indirect use of SAP is a license violation that occurs when third-party software is used without permission with ... View Entire Definition
In order to guarantee an optimal operation process a permanent operation is recommended. We are ready to take over the monitoring including on-call service for you at any time.
This possibility is particularly advantageous when it is a new topic and there is not yet a lot of know-how in the company. Instead of buying an expensive coach to teach employees the basics of a new topic, this means that the knowledge can be made available more cheaply and in a longer term, for example, through an online course.
Configuration as well as maintenance, upgrades and backup & recovery
Constant further development and growing complexity are placing ever-increasing demands on the SAP infrastructure in terms of performance and feasibility. In addition, SAP Basis is the technological driving force for the implementation of new applications and innovations in your business environment.
If we look at the question of standardisation, this concerns not only the administrative side of IT products, but also the standardisation and simplification of IT products offered by the SAP basis. For this purpose, tools such as ITIL for standardised tasks and the development of IT product and IT service catalogues have already established themselves to the greatest extent possible. These clearly describe the IT services provided. In addition to the definition of the service to be provided, the clear description shall include the identification of disclaimers and conditions that must exist. Also part of the service description is a price that can be composed of fixed and variable parts. This simplification and bundling of the product portfolios should also reduce the administrative burden when ordering, activating, changing, terminating and, of course, invoicing. The description of the IT services and the associated development of an IT product catalogue is the basis for standardisation, whether the recipient is an external or internal customer (e.g. a business unit). One difficulty is the definition of IT products, i.e. the pooling of IT services and resources. An orientation towards the idea of cloud computing can help. The characteristics of cloud computing are the provision of standardised services in terms of performance and type of performance, results-orientated services, provision of performance to a wide range of service customers, scalability, transaction-based billing and high risk of IT service failure.
"Shortcut for SAP Systems" makes many tasks in the area of the SAP basis much easier.
A role concept according to best practice protects you from potential attacks within your SAP landscape.
Projects: Your SAP Basis administrator plays a key role in planning and executing system upgrades and migrations.