Troubleshooting and support
SWPC Continue workflows after system crash
ITIL stands for The IT Infrastructure Library. ITIL is a summary of "best practices" rules for professional implementation of IT service management. ITIL has established itself as an international standard in the area of IT business processes. The ITIL set of rules describes the processes, the organizational structure and the tools required for IT infrastructure. ITIL is based on the economic added value that IT operations provide for the company. itSMF Deutschland eV has further developed and improved these standards, and at the same time operates a portal for exchanging knowledge and experience.
In addition to internal security requirements, national and international guidelines sometimes require all audit and security-related user actions to be recorded. With the Security Audit Log (SAL) you have the possibility to log all changes, e.g. for users, user master records, but also roles and groups.
Today, there is a much wider choice, with our AIOps platform Avantra, code cleansing tools such as Panaya, test automation with HP Quality Center and IT service management with ServiceNow being just a few examples. The SAP software partner ecosystem is in good health.
This step prompts you to customise your modifications to Repository objects by calling the transaction SPAU. EPILOGUE In this step the insertion is completed. Among other things, it is checked that the queue has been fully processed. SPAM: Troubleshooting The SAP Patch Manager performs several steps during the recording. If errors occur, SPAM will interrupt the playback to ensure consistency of the recording. After fixing the error, you can resume playback. When you cancel, a dialogue box appears with the information on which step and why the editing failed. This dialogue box is also available when you select Jump Status and then Queue, Support Package or SPAM Update (View Support Package Status (page 29)). Depending on the processing step in which the error occurred, the dialogue box will provide you with additional specific assistance to correct the error. You may also need to reset the status of a Support Package [page 36]. If you are having problems downloading Support Packages from the SAPNet - R/3 frontend, please see Note 34376. If you are having problems working with SPAM, read the note 17381This note gives you an overview of known problems and their solutions. For a list of the most important information about Online Correction Support (OCS), see Note 97620, which is updated regularly. If you are unable to resolve your issue with the information provided or with the following information, then record a problem message in the SAPNet - R/3 frontend with the information from the error dialogue box and send it to the BC-UPG-OCS topic group. Note 97660 when capturing the problem message. See also: Generation Error [Page 30].
With "Shortcut for SAP Systems" a tool is available that greatly facilitates some tasks in the SAP basis.
The following screenshot shows an example of what the appearance in the concept document might look like.
SAP Basis is the foundation of any SAP system. You can find a lot of useful information about it on this page: www.sap-corner.de.
The majority of SAP customers place the SAP HANA database in the hands of the Basis team for build and run operations.