Troubleshooting and support (2nd and 3rd level support)
Maintenance and transport of application and system modifications
In the ERP environment, SAP has created a separate module for each business task area over the course of time. Companies have the option of putting together a suitable system from these modules, depending on their individual needs.
An SAP HANA system lives on applications. When you develop these applications, you should think about securing them early. Using HTTPS instead of HTTP is one of the basics. In addition, you ensure secure authentication and implement a Secure Software Development Lifecycle to ensure backup in your own developments. In your applications, you better start to check them for risks early on and run this backup process regularly. You can analyse and restrict access to source code later. Create a risk register and address security vulnerabilities in a risk-based manner. The later you discover a risk, the more expensive the fix will be. Further information on SAP Security in addition to the article can be found here. Do you have any further questions or suggestions concerning this topic? Would you like us to go further on the subject? I look forward to your feedback!
SAP SM37: How to monitor a background job?
The operator is now responsible for ensuring smooth and safe operation in the SAP environment. It has a basic understanding of the infrastructure and is well connected within the IT departments. For his daily work he uses suitable tools (e.g. monitoring tools), in which he is trained and trained. In the future, the focus will be on reactive activities such as monitoring systems and processing notifications. The operator acts as a customer of SME-expression standardisation and automation as well as the SME-expression-solution manager. Also, the operational aspects of this role are suitable for outsourcing. However, the accountable parts remain in the company.
SAP Basis operations manage the IT underlying the SAP system. In addition, the operation ensures the maintenance and availability of business processes. Various tools can be used for this purpose, which take over the maintenance, servicing, configuration and monitoring of the SAP system. Basis operation is the prerequisite for ensuring that the SAP system is fully operational and covers the business processes well.
"Shortcut for SAP Systems" simplifies tasks in the area of the SAP basis and complements missing functions of the standard.
The quality of an official SAP training course (course material in English).
Some useful tips about SAP basis can be found on www.sap-corner.de.
With the identity of the RFC user Johannes starts with the technical compromise of the production system... RFC Security: All invented - or everyday threat? Whether a simple trim, altered biometric properties or an encapsulated technical user in the SAP system: the basis of the compromise is the same.