1st Level Support
Whether after a successful joint project or as a new customer, we support you!
Through our many years of experience we offer you a round-service in the field of hardware and software. We work across software in a team of experts for different areas.
Hosting support offers a number of benefits, including guaranteed availability of your systems, back-up and disaster recovery. Developed in collaboration with our hosting partner T-Systems, the Managed Multi Cloud offering offers you the best value for money for your cloud infrastructure and gives you the choice of how to operate your SAP solutions. It offers you the flexibility of a pay-as-you-go service with flexible monthly subscriptions, so no initial investment is required.
Who is affected?
We operate globally, the quality of our services is world class. This is confirmed by numerous references from all over the world. We will gladly present them to you on request.
At the beginning of January 2020, the new support backbone became mandatory. Anyone who is unsure whether the SAP support connection is running properly does not have to rely on their own solution manager alone. The new support launchpad extension, "Status of Support Connectivity," provides an overview.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
For this reason, the help of our consultants is possible regardless of the contract - just contact us, by phone, by mail or via our contact form and we will help you easily! Please do not hesitate to contact us - no matter when, no matter how.
SAP® SE checks and certifies the quality of SAP® partner support and service within the framework of the so-called "Support Authorisation".