Access to a pre-configured demo environment enriched with sample data
Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
Our customers have access to a modern ticketing system. The platform allows you to view the notifications and work done on your system. In this way, we ensure the transparency of our activities.
"With the AMS services, Salt Solutions is keeping our backs clear and allowing us to use our IT capabilities for demanding, mission-critical projects," Björn Jodat summarises. At the same time, Salt Solutions helps us optimise our SAP system landscape. We benefit from both SAP know-how and the logistics expertise of Salt consultants.
In this fast-paced time, when the metrics and requirements of the respective markets, target groups and technical developments often change, permanent adaptations of the systems are difficult to avoid. The need for support lies in the volatility of our age, based on the high speed of digitalisation.
Our customers can rely on us at any time of day or night. Rapid feedback and timely handling of support requests are the focus. Compliance with the SLAs is not only a promise, but a lived practice. As a Service Manager, I am committed to this every day.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
We provide first-level support and work directly with your end users to continue maintenance and user support if you do not want to build an internal SAP support capability.
SAP AMS is also effective in the event of staff shortages.