Big changes cast their shadow: What next year will bring
Support / Ticket Form
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
In the event of a very high-priority malfunction (e.g. system shutdown of the SAP system) and inaccessibility of the support or SAP Solution Manager Portal of Deutsche Telekom, SAP Support is directly accessible via the SAP Local Support Centre (24/7). With the reason that Deutsche Telekom is currently not available as a partner for a problem notification, you can open your message directly to SAP. SAP Support will contact you or Telekom immediately with your escalation contact.
Do you want to stay in touch with SAP in the future?
Our latest customer satisfaction survey confirmed us in terms of fast response and high solution competence. In the survey, our customers were repeatedly satisfied with our services. They gave us the overall score "very good.".
Our ORBIS-AMS-Agents will support your key users in all questions and problems related to daily business in your applications and SAP applications in jointly defined processes. You are relieving your IT department, which can focus more on innovation and new business requirements. The advantage is clear! Our detailed analyses and reports provide your organisation and management with the necessary information to identify weaknesses in processes and the need for additional process know-how in the implemented application. Through targeted training and process optimisation, you will be able to continuously improve the processes of your application in your company.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
Timely implementation is strongly recommended to avoid later inconvenience.
Take care of your core business - we take over the complete maintenance management of your SAP systems and ensure that your installations are always up to date.