Did we arouse your interest in support on demand?
Collaboration with SAP Support Experts
Unlike other hostels, all our contacts are in Germany. Also those who take the phone off at night by 2.
The first stage of our customer service process involves receiving all support requests from users. This first point of contact is able to solve simple problems using the contrimo Knowledge Base. It also questions, evaluates, and prioritises more complex requests to resolve the issue more quickly and efficiently at a higher level of support.
Which comprehensive service we offer you
With this service we will do everything for you. We design, create and implement proactive end-to-end processes to manage the procurement, utilisation, measurement, and optimisation of your entire SAP landscape. There are no active tasks left for you. You also benefit from a high cost savings.
A shortage of personnel, a short-term, high volume of work, or a lack of specialist knowledge within the IT department can lead companies to acquire external knowledge. Regardless of whether the staffing needs to be strengthened due to illness or vacation, our expertise in SAP-based, with Netweaver and many other topics is at your disposal.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
These solutions have been proven by many companies.
We're already showing where the journey is with our Built-in Support today.