Ensure business continuity and availability
Co-design
Today, many companies still know that SAP users primarily only know the SAP interface they work with on a daily basis. If there is a problem that SAP users cannot solve themselves, they must report it and hope for quick help.
For training in the rollout phase, the above documents and records proved very helpful. The tool has supported our SAP instructors in user training. The automatic documentation in Word serves as a training manual. Recorded processes are particularly useful for SAP transactions, because no one can remember all the transaction steps of a main process. All areas of work are directly accessible via a table of contents. To answer questions from SAP users not only orally but also in the form of screen recordings, key users and support staff can quickly "film" and publish the processes in question. The user can view both his input and the results in the Personal Navigator. This means that the errors are almost completely eliminated. There are also other offers on the market, but this tool has proven itself in practical use.
Salt Solutions relieved at SAP AMS
The technical quality manager controls the IT aspects of your project, focusing on system reliability, security, scalability, data integrity and high performance. With the support of SAP Mission Control Centre, it secures your project, ensures uptime and a smooth start-up.
Consumption Analysis - Result: You have full transparency about your IT environment, which gives you a stronger negotiating position. Licences can be reassigned to ensure the best possible licence usage.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
Activation and optimisation services: Add services before you start production to get the first benefit from your SAP solution faster.
However, no software solution is technically always trouble-free.