External SAP support and comprehensive service to relieve your IT
SAP Application Management Services (SAP AMS)
However, SAP ONE Support only complements the basic offering of Enterprise Support. Premium support offerings such as ActiveEmbedded or MaxAttention must still be booked additionally, but these also apply regardless of the operating model. For example, SAP ActiveEmbedded and SAP MaxAttention for on-premise solutions can be supplemented with premium support offerings from SuccessFactors or Ariba for cloud solutions.
But did you know that in our industry it is common to move a large part of the support services abroad? Not with us! Our support services are not only perfectly tailored to your needs. All of our contacts are based in Germany, including those who pick up the phone at night 2 and answer your questions. Nothing remains unexplained. Not even on weekends or late at night.
Management of organisational changes
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".
If you are interested in the details of our offer or have further questions, please leave your contact details. A consultant will get in touch with you and resolve all your questions.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
They don't depend on us.
The SAP Support homepage is a platform for the in-house information exchange on SAP reporting.