Get to know Cloud Success Services
High SLA Levels
The technical quality manager controls the IT aspects of your project, focusing on system reliability, security, scalability, data integrity and high performance. With the support of SAP Mission Control Centre, it secures your project, ensures uptime and a smooth start-up.
Choose the times you want to use our support. On request, we will be there for you 24/7 and will work with you to create an individual concept for your needs.
The SAP provides support packages (SAPK-60735INEAHRCGB, SAPK-60736INEAHRCGB) and SAP Notes (2122631, 2106115, 2106114, 2 126181), a new class that makes the P60 control certificate easily displayed in the ESS. The class CL_HRESS_P60_GB is in the package PAOC_ESS_PER_GB. With the GET_FORM_DATA method, you can access a form directly as a PDF and install it into your own application. To do this, you specify the personnel number of the person and the corresponding parameters of the type HRESS_T7GB_ESS_F as the import parameter.
Next, you will work with a consultant to determine support levels, hourly service windows, and maximum response times (SLAs). In this way, it is you who design our offer to tailor it entirely to your company, not the other way around.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
You needed support with our software? With Teamviewer (Meeting and Remote Control) and Microsoft teams, we have the right tools at our disposal to support you optimally.
This helps to identify specific problems in the application of the systems more quickly and can be systematically fixed or improved.