Which support level suits you?
Where do you see SAP support in 2025?
"With the AMS services, Salt Solutions is keeping our backs clear and allowing us to use our IT capabilities for demanding, mission-critical projects," Björn Jodat summarises. At the same time, Salt Solutions helps us optimise our SAP system landscape. We benefit from both SAP know-how and the logistics expertise of Salt consultants.
Hosting support offers a number of benefits, including guaranteed availability of your systems, back-up and disaster recovery. Developed in collaboration with our hosting partner T-Systems, the Managed Multi Cloud offering offers you the best value for money for your cloud infrastructure and gives you the choice of how to operate your SAP solutions. It offers you the flexibility of a pay-as-you-go service with flexible monthly subscriptions, so no initial investment is required.
Prevent problems before they occur
With SAP Solution Manager, an application lifecycle management tool, your users can submit service requests, errors, notices, or problems directly to us. Our support staff then remotely handle message handling and problem resolution.
In order to make it easier for companies to get into the SAP HANA Cloud, SAP unifies maintenance and customer service for On Premise and Cloud systems. SAP One Support offers coordinated support for in-house and cloud systems and is designed to ensure flexible and easy use of software in all operating scenarios. This should enable customers to switch to SAP Cloud powered by SAP HANA according to their individual requirements, while at the same time exploiting existing investments in local software solutions.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
Salt also supports Schmersal in Wuppertal with new processes and projects and, together with Schmersal, focuses on implementation close to the SAP standard.
Define a comprehensive IT strategy and corporate architecture to support best-in-class business processes.